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Oak Call Recording Standard

Oak RecordX Standard

The Oak RecordX Standard Call Recording solution is suitable for small businesses. Depending on the model you purchase it can support ISDN30e, ISDN2e and SIP (VoIP) telephone lines.

Recorded Lines

The RecordX Standard Edition can store up to 1,000,000 phone calls located on a single site and is compatible with ISDN30e, ISDN2e and Analogue phone systems.

Searching Calls

The Oak RecordX Standard Edition can search for particular calls using criteria such as date, time, duration as well as dialled number and direction. All phone calls that are stored can be extracted as an MP3 or WAV file and e-mailed to another party.

FSA

This Recorder will tag the number called along with the DDI where the call originated. The RecordX Standard is fully compliant with the rules and regulations of the FSA (Financial Services Authority) and has a user defined security policies. If you require any more information on this product please contact us.

Encryption

All Call Recording Software comes with Advanced Encryption Standard (AES) that encrypts all electronic data on your call recording software. For a comparison on Oak RecordX Enterprise, Oak RecordX Premium and Oak RecordX Standard Call Recording products see our comparison matrix.

Call Logging Integration

Oak ReportX can be integrated with Oak's Call Logging Software (ReportX) to run graphical reports on a range of data taken directly from RecordX. This can be used in turn to identify any training needs for individuals who are not performing up to standard.

Oak RecordX Screenshots

Oak Call Recording - Landing Screen Oak Call Recording - Filtering Through Calls Oak Call Recording - Flagging Calls Oak Call Recording - Playing Back a Recorded Call

 

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Oak Call Recording Brochure

Oak Call Recording Legal Guidelines

Oak Call Recording Minimum Specification

Oak PC Minimum Specification Guide

Oak Handset ompatibility Guide

Oak PCI Guidelines

Oak Port Mirroring Guidelines