Oak Mobile Call Recording

The demand for call recording has rocketed over the past year because of compliance laws changing, this has now extended to mobile phone calls as well. But call recording can also be used to improve efficiency and customer service as well as comply with UK laws.

Oak Communications Suite

Oak offer call RecordX which is part of their comms suite that is ideal for a company of any size that want to capture and retrieve calls with the minimum of fuss and who need to be compliant with regulatory compliance laws as well as striving to improve their business.

FSA Compliance

With the Financial Service Authority enforcing the recording of all payment transaction conversations in the equity, bond and derivaties market so it has never been a better time to invest in a call recording solution. Find out here if you are FSA Compliant.

How it Works

Oak RecordX deflects any mobile phone calls back to a service provider where the call recording is started, the service provider then returns the call back to the mobile phone for the call to complete. A small piece of software is installed onto each mobile phone for all this to happen but there isn't a delay in the phone call each process is seamless and in an instant.

Playing back the recorded mobile phone calls is the same as any standard recorded calls via the standard user interface. Both fixed line and mobile phone calls are seamlessly integrated into the same application for ease of use.