Oak Call Recording
OAK recordX is a comprehensive extension and line side call recording solution packed with innovative features to search, record play and archive calls.
Oak utilises leading edge web technologies to ensure that recordX is the most powerful yet still an easy to use recording solution available.
Benefits of Call Recording
There are many benefits to recording your business calls. Some of these are resolving disputes quickly and easily. Monitor the quality of your personnel to make sure they are up to company standards. Improve performance of your staff by working with them to improve their technique.
- Resolve Disputes - Find calls quickly and email an extract of the call to your client to confirm contract details
- Demonstrate Compliance - For many organisations it is necessary to show that FSA rules have been followed
- Monitor Quality - Review calls to ensure that all clients have been dealt with professionally at all times
- Improve Performance - Work with staff to develop their telephone and telesales techniques
- Share - Share conference calls and online meetings with business colleagues
View Oaks Call Recording Solutions:
About Oak
Oak Telecom was Founded In 1985. OAK Specialise in Call Recording and Call Logging products.
Today, OAK employ over 50 staff in the UK and are market leaders for Small to Medium Sized business in Call Recording, Call Logging, CTI and Voicemail. Oak has an installed base of over 20,000 systems in the UK alone and continues to build itsInternational customer base year on year. OAK Call Recording solutions continue to provide cutting edge solutions for all sizes of business. Whether you have ISDN2e, ISDN30e or SIP based telephone lines in your office or call centre - OAK Call Recording products will deliver the right solution at the right price.
Some of OAK's customers include Arsenal Football Club, BBC, BMW, British Airways, Mercedes Benz, Motorola, MTV, Nokia and Samsung
OAK Call Recording products are fully compatible with most of the UK's leading PBX (Phone Systems) equipment. Many of the main stream providers of phone systems recommend OAK Call Recording these include Aastra, Alcatel, Avaya, Cisco, Inter-Tel, Mitel, Nortel, Samsung, Siemens and Toshiba.
Oak operates in the UK, Australia, Belgium, Canada, Denmark, Greenland, Guernsey, Ireland, Jersey, Luxembourg, Malta, Netherlands, Norway, Spain, Sweden and the United States.
